An electronics retailer erupts into chaos as 4 younger Vietnamese gunmen storm the premises, setting the stage for the most important hostage state of affairs in US historical past. Rick Gomez, SAC PD's high hostage negotiator, rapidly realizes that his job shouldn't be merely to speak down the gunman and preserve everybody secure, however should additionally juggle the politics of an conceited sheriff and a trigger-happy SWAT commander to forestall a nationwide tragedy.