Driving cross-country, Ray and his spouse and daughter cease at a freeway relaxation space the place his daughter falls and breaks her arm. After a frantic rush to the hospital and a conflict with the check-in nurse, Ray is lastly capable of get her to a health care provider. Whereas the spouse and daughter go downstairs for an MRI, Ray, exhausted, passes out in a chair within the foyer. Upon waking up, they haven't any file or data of Ray's household ever being checked in.